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To Expand Horizons, Set Boundaries
Happy new year! It’s that magical time when we review the recent past, set new goals, and plan ahead.
But if you’re serious about goals, growth, and plans, I suggest adding something counterintuitive: boundaries. To reach beyond your current status, you may need to deliberately establish meaningful limits of your own design.
Reality checks
Sure, we want more. More revenue. Greater profits. Better leads. Higher conversion rates. Setting goals provides purpose. But setting unrealistic goals not only leads to disappointment – it can waste time and money pursuing the impossible while neglecting the honestly achievable.
Or, as a buddy of mine puts it, “You can’t make chicken salad out of chickens, no matter how much mayo you have.”
Leverage realism to your advantage by accepting its boundaries and reframing your ambitions with a new question: What can you do with the staff and technology you have now?
By setting a boundary on wishful thinking, you can apply your creativity to real possibilities, allowing you to build toward realistic goals.
Steps forward, not leaps
If you were to assess your health and decide you needed less weight and more exercise, you wouldn’t build your plan around a seven-day fast and a marathon run.
Instead, you would adjust your diet, meal by meal, and add in regularly scheduled hours for reasonable exercise.
In a similar way, successful ambitions are bounded by incremental, consistent processes and procedures. Every “dream” is reached, not be a giant leap into the sky, but through the disciplined pursuit of effective smaller steps.
You and your boundaries
Yeah, I’m talking to you. You have legitimate limits that must be honored. There are only so many hours to a day, so many days to a week. What’s really the best application of your time? What’s the most effective use of your talents?
For every objective you might like to pursue, consider its personal impact on time, resources, relationships (business and otherwise), money, and more. Then ask if the sacrifices are genuinely worth it.
Sometimes, the answer is yes; there are times when we need to sacrifice some sleep and comfort for things that are important. BUT, if your plans effectively sacrifice important things, the potential rewards may not be worth the trouble. And frankly, you’re the only person who can make that distinction – consider it the privilege of being in control.
Limits can be good
This year, I wish the best for you, your business, your family. I certainly don’t want you to compromise your dreams. But I do hope you appreciate that setting limits is NOT a compromise, but a realistic way of making real, measurable achievements.
Cheers to you in 2026!
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Agentification Is Here—Are You Ready and Willing?
One thing is clear at the start of 2026: agentification isn’t optional anymore. It’s already here—and accelerating fast.
Autonomous agents like Breeze and Copilot (HubSpot) and AgentForce (Salesforce) are being rolled out to handle real RevOps work. The important question for GTM leaders isn’t if to adopt agents—it’s how to do it without breaking everything.Here’s the hard truth: dropping AI agents onto a messy RevOps setup guarantees chaos. In 2026, companies will fall into two camps:
- Teams that fix their foundations and use agents to leap ahead of the competition
- Teams that skip the groundwork only to find themselves in a bigger, more expensive mess than they already have
What Agentification Actually Means
Agentification goes beyond automation. These are autonomous digital workers that can observe, decide, act, and improve—all on top of your existing CRM, data, and workflows.
By 2026:
- HubSpot agents will run playbooks, clean data, and draft outreach
- Salesforce AgentForce will manage complex, multi-step decisions
- Third-party tools will plug into enrichment, routing, scoring, and service ops
This is core infrastructure. Expect a 20–40% reduction in repetitive work—but only if your systems are agent-ready.
Why Most Companies Aren’t Ready
Most RevOps environments are fragile. You need to be aware that agents don’t fix these issues. They will amplify them—and fast.
- Conflicting lifecycle and funnel stages
- Poor lead, contact, and deal usage
- Duplicate data and broken ownership rules
- Overlapping “frankenspot” automations
- HubSpot and Salesforce misalignment
- No clear governance or data standards
Your 2026 Agent-Readiness Checklist
Before deploying agents, GTM leaders must lock down five essentials:
- Clear lifecycle and pipeline rules
- Clean, governed, trustworthy data
- Aligned HubSpot–Salesforce architecture (if using both)
- Simplified, intentional workflows
- An agent governance model with boundaries and oversight
Start Smart: Pilot Before You Scale
Winning teams won’t “transform everything” at once. They’ll start with:
- One agent
- One owner
- One high-impact use case
- One controlled environment
- One measurable goal
Prove value, learn fast, then scale.
Where MRM Fits In
This foundation work is exactly what Measured Results Marketing specializes in:
- Lifecycle and pipeline design
- HubSpot and Salesforce architecture cleanup
- Data governance and workflow simplification
- Agent-ready data structures
- Safe, controlled agent pilots
Agentification only works if the foundation is solid.
Quick Reality Check
Score yourself 1–10:
- Clean lifecycle logic?
- Duplicate control in place?
- HubSpot ↔ Salesforce fully aligned?
- Clear data governance rules?
- Simple, well-managed workflows?
- Trusted, standardized data?
If you’re under 7/10, you’re not agent-ready yet—but fixing it is very doable with focused RevOps work.
Final Thought
2026 will reward companies that treat agentification as a system upgrade, not a shiny feature. Those who invest now will unlock massive efficiency gains early next year. Those who wait will spend 2026 fixing avoidable disasters.
Get the foundation right—and make 2026 your breakthrough year.
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Ask These Questions to Close 2025 and Open 2026
It’s November, and as the new year peeks its head out from behind the curtains we call, “the holiday season,” it’s time for reflection, time for review, and time to plan ahead.
For me, it’s the time when my clients, particularly my AI clients, ask me, “What now? What’s next? How do I plan for next year?”
Frankly, I hear more anxiety than hope in these questions, and I suspect that today’s uncertainties inspire a widespread desire to crawl into bed and pull the blankets over our heads.
But you know what? Asking the right questions may be our best hope for a better year to come. These are the questions that help you clear the rubble of distraction and find meaningful, productive, actionable focus. Let’s break them into two categories: 1) questions that help us understand the year behind us, and 2) questions that help us prepare for 2026.
Questions for 2025
You can’t think wisely about 2026 unless you’re brutally honest with yourself about 2025. The following queries can help you benchmark this year to determine what you want from 2026.
- In 2025, what initiatives didn’t meet expectations and why? These are the bets, plans, and new ideas that just didn’t fulfill their promises. Which things are worth keeping, which are worth fixing? And which should be jettisoned altogether?
- Alternatively, what’s worth repeating in 2026? And if something did work, are there ways to make it work better or more efficiently?
- How have your client relationships changed over the year? There are clients I used to talk to at least once a week that I can hardly reach once a month. What happened? What’s going on with your clients that may require a response from you?
- In general, what’s different now from Q1 a year ago? What’s changed in the world, the markets, your business, and yes, even you and your role? How might these differences affect how you think about 2026?
Questions for 2026
Before you commit to any one plan or direction, position yourself for flexibility by asking questions that help you uncover new possibilities and/or options.
- To what extent will you apply technology (including, but not limited to AI) versus people for various tasks and roles? There’s nuance here: you may find competitive advantage in either direction (by automating routine chores with tech, or by elevating other tasks to dedicated human judgement) depending on context. The important thing is to think of this choice as a conscious decision, rather than blithely assuming that better tech is always the better answer.
- Speaking of people, do you have the right combination of talent for next year’s objectives? Do you have roles you need to fill before commencing new plans?
- A tough one: where do you have the largest gaps (in resources, tech, talent, etc.) that could inhibit next year’s growth? An honest assessment now may save lots of grief later.
- And finally, what will you do differently from last year and why? By addressing all of the previous questions, you can identify targets for change while rooting them in sound business reasons for doing so.
A good starting point
There’s so much to think about as we face another year. But by taking the time to pause, ask questions, and reflect on potential answers, we put ourselves at the best starting point possible: a frank assessment of reality that puts you in a position of strength. Good luck!
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Dreamforce 2025: The Future of Salesforce, AI, and Data
Dreamforce 2025 made one thing clear: Salesforce is moving full speed toward an AI-driven, data-connected future. From smarter automation to a reimagined data layer, this year’s announcements set the tone for how businesses will work, sell, and connect in the coming year.
Agentic AI Takes Center Stage
Salesforce introduced Agentforce 360, its new platform for building and managing AI agents across sales, service, marketing, and operations. These AI agents are designed to handle tasks, generate insights, and collaborate directly with users inside tools like Slack.
This shift represents a move from “assistive” AI to agentic AI. With 4 main components: Agentforce Script, Agentforce Voice, Agentforce Builder, and Intelligent Context, Salesforce is making it easier for everyone to use AI. It’s a big step forward for organizations looking to blend automation with human expertise rather than replace it.
Data Cloud Becomes the Core
Another major focus was the continued evolution of Data Cloud. Salesforce emphasized that the value of AI depends entirely on the quality and accessibility of data. Data Cloud is now positioned as the single source of truth that powers the company’s entire ecosystem, from predictive analytics to real-time personalization.
For RevOps, marketing, and IT teams, this signals a growing need for data cleanliness and integration. Additionally, this update gives teams access to data they couldn’t previously see, helping everyone get the full picture when working with different groups of contacts. For example, support teams can now identify when someone submitting a ticket is a high-priority customer, and sales can better assist a new client experiencing technical issues by quickly seeing that the problem may stem from a missed payment. The better your data, the more useful your AI agents can be.
Workflows Are Getting More Conversational
With the latest updates, Salesforce is bringing workflows closer to where people already work. Slack and Einstein Copilot are now more deeply connected, allowing teams to trigger automations, view records, and interact with AI-powered agents without leaving their workspace.
The result? More human workflows, where automation supports collaboration instead of interrupting it.
What It Means for Your Business
For organizations using (or considering) Salesforce, Dreamforce 2025’s updates are about more than new features. They point to a broader shift in how teams manage data, automate work, and deliver experiences.
Here are three takeaways to keep in mind:
- AI is becoming operational, not optional. Agentic AI isn’t on the horizon, it’s here.
- Data strategy is now a competitive advantage. Clean, connected data fuels every interaction.
- Integration is everything. The most valuable tools will be the ones that talk to each other seamlessly.
Ready to Talk About What’s Next?
If you’re exploring how Salesforce’s latest innovations fit into your growth strategy, let’s chat. We can help you assess where your systems stand today and build a plan that positions you for what’s coming next.
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Navigating the Shift from SEO to AEO: A Practical Guide for Modern Marketers
Let me take you back a few years. I was in a strategy meeting, and someone pulled up a dashboard showing our organic traffic climbing. We all nodded like proud parents. “SEO’s working,” someone said, and we moved on. That was the game. Rank high, get clicks, celebrate.
But now? That same dashboard feels… incomplete.
Why AEO Matters in 2025
Because the way people search has changed. They’re not typing keywords anymore. They’re asking full questions. And they’re not scrolling through ten blue links, they’re getting one answer, often from an AI tool like ChatGPT, Gemini, or Copilot.
So here’s the kicker: if your content isn’t clear, structured, and trustworthy, it’s not just buried, it’s invisible.
This is where Answer Engine Optimization, or AEO, comes in. It’s not just a buzzword. It’s a shift in how we think about discoverability. SEO was about being seen. AEO is about being chosen.
Let’s break it down. Back in the day, someone would Google “best CRM for manufacturing.” You’d hope your landing page ranked high enough to get a click. Now, someone asks an AI, “What’s the best CRM for aligning marketing and sales in manufacturing?” And the AI gives them one answer. If your content doesn’t help answer that question directly, you’re out of the running.
It’s like going from being on the guest list to being the keynote speaker. You don’t just want to be included, you want to be the one they quote.
If you’re in marketing, demand gen, or RevOps, this matters. A lot. AI tools are looking for content that’s not just optimized, but credible. That means your blog posts, case studies, and even your CRM data need to work together to tell a consistent, trustworthy story.
I’ll be honest, when I first heard about AEO, I thought, “Great, another acronym.” But then I saw how AI tools were pulling answers from sources I’d never heard of, while our carefully crafted content sat untouched. That’s when it clicked. We weren’t speaking the AI’s language.
How to Optimize for Answer Engines
So how do you fix that? Start with clarity. Think of your content like a helpful coworker. If someone asked them a question, would they give a clear, confident answer, or ramble for five minutes before getting to the point? Organize your content around real questions your audience asks. Use FAQs and schema markup to help AI understand your pages. Lead with the answer, not a long intro. Treat your content like you’re training an intern, make it easy to learn from.
And please, keep it real. AI loves content that feels human. Share real stories and outcomes. Publish case studies with actual results. Write like you talk. Seriously. You’re not trying to beat the algorithm. You’re trying to be helpful.
Here’s a quick story. A prospect asked, “What’s the best CRM for aligning marketing and sales?” Our site had a generic landing page with buzzwords. No dice. But when we published a guide comparing HubSpot and Salesforce, shared real results, and used schema markup, we started showing up in AI-generated answers. We weren’t just visible. We were selected.
Getting Started With AEO
If you’re wondering where to start, here’s a simple roadmap. First, audit your content. Ask, “Does this page answer a real question clearly?” If not, rework it to lead with the answer. Then add schema and FAQs. Use structured data to help AI understand your content. Connect your stack. Make sure HubSpot, Salesforce, and analytics tools are sharing data. Update your KPIs. Start tracking AI visibility and citations, not just rankings. And train your teams. Help your content and RevOps folks think in terms of questions and answers, not just keywords.
Here’s the bottom line. Search is changing. Fast. It’s not about being first anymore, it’s about being trusted. As AI tools become the go-to for answers, the brands that focus on clarity, credibility, and usefulness will be the ones that get discovered and cited.
Tomorrow’s buyers aren’t just searching. They’re asking. And the only question that matters is: will your brand be the one with the answer?
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INBOUND 2025: A Glimpse at HubSpot’s Next Chapter
HubSpot made headlines this year by announcing 200+ product updates, but if you ask anyone who attended INBOUND 2025, the real story is how those updates fit into a bigger shift in the HubSpot ecosystem and in marketing itself.
A Conference Full of Stand-Out Moments
The week in San Francisco had its share of highlights. Guest star Colin Jost kept the crowd laughing, a welcome break from back-to-back sessions. Just as memorable were the opportunities to sit down with HubSpot product managers, ask candid questions, and hear directly where their roadmaps are headed.

A Moment from the Floor
Two of our team members captured mid-INBOUND, taking a quick pause between sessions. The real magic? The hallway conversations and chance connections that make this event so valuable.
Yet the most eye-opening experiences came from conversations with fellow users. One of our team members put it best:
“I already knew you could do a lot with the tools, but I had my mind blown at least three separate times in one day over functionality I’d never considered.”
Those user-to-user conversations, where people shared how they apply HubSpot’s AI, connect data in creative ways, and experiment with new ideas, were a powerful reminder that the community is just as important as the software itself.
Three Themes That Signal the Future
1. Smarter, Pervasive AI
AI wasn’t a side topic; it was everywhere. From predictive analytics to personalized outreach, HubSpot demonstrated how artificial intelligence is moving from “nice-to-have” to “baked into every workflow.” The practical use cases shared by attendees underscored that this isn’t hype anymore, it’s becoming a daily productivity driver.
2. Ops Hub Evolves into Data Hub
What used to be Ops Hub is now Data Hub, a name that better reflects HubSpot’s ambition: one trusted source of truth. The change isn’t just cosmetic. The updated hub makes it easier to unify data across platforms, reduce manual cleanup, and empower every team—marketing, sales, service—to work from the same reliable insights.3. From the INBOUND Flywheel to Loop
Perhaps the most thought-provoking shift was conceptual. HubSpot’s well-known flywheel, the model for attracting, engaging, and delighting customers, is giving way to Loop Marketing. The new framework recognizes that customer engagement is continuous. Rather than spinning prospects through a finite cycle, Loop emphasizes a seamless, ongoing relationship where marketing, sales, and service are interconnected at every stage.Why It Matters
Together, these themes suggest that HubSpot is moving beyond being a marketing automation platform toward becoming a true growth operating system, one where AI, unified data, and perpetual engagement fuel the entire customer journey.
For our team, INBOUND 2025 wasn’t just about the announcements. It was about conversations on the expo floor, in hallways, and over coffee where ideas sparked and new possibilities came into focus. Those discussions left us more excited than ever about how these tools can create smarter, more connected experiences for our clients.
Let’s Chat About What’s Next
Wondering how smarter AI, Data Hub, or the shift to Loop Marketing could work inside your organization? Let’s talk about how these updates can fit your goals and help you get more from HubSpot. Contact us to start the conversation.
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Cairo Dreamin’ 2025: A Trailblazing Experience in the Heart of Egypt
Attending Cairo Dreamin’ 2025 was nothing short of an incredible experience. Held from February 7–9, 2025, at the historic Marriott Mena House in Cairo, this community-driven conference united 350+ Trailblazers, 40 global speakers, and 36+ insightful sessions. Against the breathtaking backdrop of the Pyramids, the event was the perfect blend of technology, community, and innovation.

From the moment I arrived, the energy was palpable. Salesforce enthusiasts, experts, and thought leaders gathered to share knowledge, exchange ideas, and explore the future of Salesforce. The diversity of topics covered ensured there was something for everyone—whether you were looking to deepen your technical expertise, improve security measures, or harness the power of AI for business growth.
One of my biggest highlights was the deep dive into AI and its human impact. With AI evolving rapidly, it was fascinating to learn about its implications on industries, ethical considerations, and how businesses can leverage AI responsibly. Additionally, discussions on Data Cloud and security gave me valuable insights into how I can better protect and manage data within Salesforce.
What makes Cairo Dreamin’ different
What set Cairo Dreamin’ apart was the actionable takeaways. I walked away with practical strategies I can immediately implement in my Salesforce instances. From strengthening security protocols to crafting powerful AI-driven prompts and equipping sales teams for an AI-powered world, the knowledge gained was invaluable.
Beyond the sessions, the networking opportunities were unparalleled. Engaging with fellow Trailblazers, exchanging stories, and learning from seasoned professionals provided an added layer of inspiration. There’s something truly special about being part of a community that thrives on collaboration and shared growth.
Cairo Dreamin’ 2025 wasn’t just another tech conference—it was an experience that left me motivated, informed, and ready to take my Salesforce expertise to the next level. If you ever get the chance to attend, I highly recommend it. Until next time, keep dreaming and blazing trails!
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Marketing with Salesforce: Top Dreamforce 2024 Innovations
At Dreamforce 2024, Salesforce introduced a suite of powerful tools that are reshaping marketing, sales, and customer service. From Agentforce—an AI-driven agent designed to streamline customer interactions—to a revamped Data Cloud for real-time personalization, and AI-powered Slack upgrades for seamless collaboration, these innovations are setting new standards for customer engagement and team productivity. Whether you’re a current Salesforce user or considering the switch, these updates offer a glimpse into how Salesforce is empowering businesses to create smarter, more personalized experiences.
Agentforce for Enhanced Customer Experiences

Imagine an AI agent that can take on routine yet essential tasks in marketing, customer service, and sales—without missing a beat. Meet Agentforce, Salesforce’s new autonomous AI agent. Agentforce can handle tasks like responding to customer inquiries, managing lead generation, nurturing, and conversion. Equipped with real-time insights, it can build highly personalized, responsive campaigns that keep customers engaged and loyal. This tool opens the door for personalized campaigns that feel less automated and more customer-focused—exactly what you need to stay ahead in a competitive landscape.
Updated Data Cloud for Real-Time Personalization
Data is the backbone of modern marketing, and Salesforce’s Data Cloud 2.0 is here to make data-driven decisions more insightful than ever. By capturing and processing both structured and unstructured data, it provides real-time insights that let marketers pivot and adapt campaigns instantly. With data from social media interactions to customer service exchanges, you can now build a unified view of your customer. This means reaching the right audience with the right message at the perfect moment. The payoff? Stronger engagement, improved customer loyalty, and a significant boost to ROI. Data Cloud 2.0 isn’t just an upgrade; it’s a powerful tool for refining audience targeting and delivering highly personalized, timely messaging.
AI-Enhanced Slack for Marketing Collaboration
If your marketing team relies on Slack, you’ll love the new AI upgrades that Salesforce has introduced. These features transform Slack into an AI-powered collaboration hub, with tools like AI-powered huddle notes and enhanced search functions. Imagine issuing commands in plain language to quickly organize campaign assets, automate repetitive tasks, or access important notes—without breaking your workflow. This AI-enhanced Slack not only improves productivity but also helps marketing teams stay organized, iterate campaigns quickly, and keep messaging on point. It’s a game-changer for fast-paced marketing environments where every second counts.
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Preparing for HubSpot’s New Pricing Model: What You Need to Know
Rolled out on March 5, 2024, HubSpot’s new pricing model changes are making waves. As a HubSpot Diamond Partner, Measured Results Marketing is here to help you navigate these changes and make the most of the new features. Here’s a breakdown of what’s changing and how you can prepare.
What’s Changing?
HubSpot is introducing a seats-based pricing model across all subscription tiers—Starter, Professional, and Enterprise. This new model includes:
- Core Seats: These provide edit access to your purchased Hubs, grant access to HubSpot’s cross-platform AI products and features, and connect teams to HubSpot’s Smart CRM.
- View-Only Seats: Free and unlimited for paid portals, these seats offer visibility without edit access.
The new pricing model aims to make HubSpot easier to buy and scale with your business needs.
Key Benefits
- Start for Free and Scale: Five users are included with the Free tier and the Core Seats are introduced at Starter, making it easier than ever to expand your business with HubSpot.
- Pay as You Grow: The addition of the View-Only Seat and the removal of seat minimums for Sales Hub and Service Hub give you more control over portal access and investment.
- Unified Teams: The new Core Seat provides access to HubSpot’s Smart CRM, ensuring your teams have a single source of truth for the customer journey across marketing, sales, and service.
- Drive Effectiveness: HubSpot’s AI-powered Smart CRM unifies data for streamlined workflows and deeper customer insights, while AI capabilities embedded across engagement Hubs help teams deliver more value, faster.
Tips to Prepare
- Review Your Current Usage: Assess how many users need Core Seats versus View-Only Seats. This will help you optimize your subscription and control costs.
- Leverage AI Features: Take advantage of HubSpot’s AI capabilities to enhance your marketing, sales, and service efforts. From content creation to revenue forecasting, these tools can significantly boost your efficiency.
- Train Your Team: Ensure your team is familiar with the new features and how to use them effectively. HubSpot offers a wealth of resources and training materials to help you get up to speed.
- Plan for Growth: With the flexibility of the new pricing model, plan how you can scale your usage as your business grows. Consider future needs and how additional Core Seats might benefit your team.
Final Thoughts
HubSpot’s new pricing model is designed to provide flexible subscription options that scale with your business. By understanding these changes and preparing accordingly, you can make the most of HubSpot’s powerful tools and continue to grow better.
For more details on the updated pricing model, visit HubSpot’s pricing page.